Guest Relations Executive
(1yr exp/GCE O Level/Hospitality)
 
Job decription:

• Manage daily operation of Front Office & Rooms Divisions - Front Desk, Concierge, Reservations, telephone and email enquiries
• Prepare daily hotel reports for submission to General Manager
• Conduct Site Inspection and Hotel Show Room tour
• Attend daily morning briefings
• Attend to phone, email, and walk-in enquiries, and follows up on guest complaints
• Manage all Room Reservations and ensure all reservations are entered accurately and timely
• Enforce security rules and regulations of the hotel to ensure guests' safety within the hotel premises
• Perform any other duties required from time to time as assigned by manager

 
Requirements:

• Minimum GCE O Level / Nitec / Diploma in any field (Preferably hospitality)
• At least 1 year of customer service experience preferably in hospitality
• Proficient in MS office
• Good presentation, communication and interpersonal skills
• Able to work well in a team

Apply now

“In Primarius Search Consultancy we provide professional placement and training for employers and employees in different positions, our certified Staffing Specialists offers diverse backgrounds, which facilitates a broad understanding of a variety of positions and industries to better assist both clients and candidates in the placement process.”