Desktop Support Executive
(Nitec / Diploma / 1 - 3 years exp / IT/ Desktop/ Support)
 
Job description:
  • Provide support for desktop software / hardware installation / upgrade
  • Support all the IT hardware’s (printers / wireless access points etc) upgrade and troubleshooting
  • Support any hardware repairs if required
  • Ensure product warranty is valid and prevent warranty void when repairing
  • Ensure user rights are set according to user’s identity on IT network
  • Escalate issues to relevant department to get assist on troubleshooting / repairs / solutions.
  • Monitoring and support of PC/ network/ software/ health status/ user request.
 
Requirements:
  • Minimum Nitec/ Higher Nitec/ Diploma in IT
  • Minimum 1 year IT support experience in end user site is greatly advantageous
  • Experience in OS installation for computers
  • Good IT support experience
  • Good communication skills
“In Primarius Search Consultancy we provide professional placement and training for employers and employees in different positions, our certified Staffing Specialist offers diverse backgrounds, which facilitates a broad understanding of a variety of positions and industries to better assist both clients and candidates in the placement process.