Customer Quality Officer
(O Level / 1-2 years exp / automotive)
 
Job description:
  •  Responsible for all clients related reports and issues
  • Attend to all enquiries and provide solutions in a timely manner.
  • Escalation and follow up closely on unsolved issues to avoid dispute and discrepancies.
  • Participate in programmers to improve customer engagement and satisfaction.
  • Other ad-hoc duties assigned by the management.
 
Requirements:
  • Minimum GCE O Level or equivalent.
  • At least 1 – 2 years of relevant experience in customer service, candidates in the automotive industry is highly advantageous.
  • Candidate with customer service experience in other industry are welcomed to apply.
  • Strong communication and interpersonal skills.
  • Good team player and able to prioritize workload.
"In Primarius Search Consultancy we provide professional placement and training for employers and employees in different positions, our certified Staffing Specialists offers diverse backgrounds, which facilitates a broad understanding of a variety of positions and industries to better assist both clients and candidates in the placement process."